Terms and Conditions

AEROS MEDIA GROUP
Terms of Service Agreement
Effective Date: January 1, 2025 | Last Updated: July 23, 2026
1032 E Brandon Blvd #3790, Brandon, FL 33511, USA

These Terms of Service ("Agreement") constitute a legally binding contract between Aeros Media Group LLC ("Agency," "we," "us," or "our"), a marketing agency headquartered in Brandon, Florida, USA, and any individual, business entity, or organization ("Client," "you," or "your") that engages Aeros Media Group LLC for marketing, advertising, creative, or related services.

BY SIGNING A STATEMENT OF WORK, PROPOSAL, OR SERVICE AGREEMENT, OR BY MAKING PAYMENT FOR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

These Terms apply to all services rendered by Aeros Media Group LLC and are incorporated by reference into any service-specific agreement, proposal, or Statement of Work ("SOW") executed between the parties.

1. SERVICES

1.1 Scope of Services

Aeros Media Group LLC provides full-service marketing and advertising solutions, including but not limited to:

Social Media Marketing — strategy, content creation, community management, and paid social campaigns
Search Engine Optimization (SEO) and Search Engine Marketing (SEM)
Paid Advertising (PPC) — Google Ads, Meta Ads, display networks, and programmatic advertising
Content Creation — copywriting, photography, video production, and multimedia content
Branding & Design — brand identity, logo design, visual guidelines, and collateral
Email Marketing — campaign strategy, template design, list management, and analytics
Web Design & Development — website creation, landing pages, UX/UI design, and ongoing maintenance
Public Relations & Influencer Marketing — media outreach, influencer partnerships, and reputation management
AI-Powered Marketing Services — AI-driven content generation, automation, analytics, and optimization

1.2 Service Agreements

Specific deliverables, timelines, pricing, and scope for each engagement will be outlined in a separate Statement of Work (SOW), proposal, or service contract. In the event of any conflict between these Terms and a specific SOW, the SOW shall govern only with respect to the conflicting provision.

1.3 Revisions

Revision allowances vary by service type and are specified in each applicable SOW or service contract. Revisions requested beyond the agreed-upon limit will be billed at the Agency's then-current hourly rate. The Agency reserves the right to treat materially different revision requests as new scope, subject to additional fees.

1.4 Changes to Scope

Any changes to agreed-upon scope must be documented in writing and approved by both parties via a written change order or amendment. The Agency is not obligated to commence out-of-scope work until a change order is executed and applicable fees are confirmed.

2. FEES, PAYMENT TERMS & BILLING

2.1 Fees

All fees for services are set forth in the applicable SOW, proposal, or service agreement. Fees are subject to change upon written notice. Continued engagement following notice of a fee change constitutes acceptance of the updated fees.

2.2 Payment Terms

Payment terms are determined on a per-contract basis and will be expressly stated in each SOW or service agreement. Unless otherwise specified in writing: invoices are due upon receipt or as specified in the applicable agreement; late payments may be subject to a late fee of 1.5% per month on outstanding balances, or the maximum rate permitted by Florida law, whichever is less; and the Agency reserves the right to pause or suspend services for accounts with overdue balances exceeding fifteen (15) days.

2.3 Deposits & Retainers

Certain services may require a deposit, retainer, or upfront payment as specified in the applicable agreement. Deposits are non-refundable unless otherwise expressly agreed in writing. Retainer fees are billed in advance and are not refundable for unused services within a billing period unless the Agency fails to perform agreed services.

2.4 Disputed Invoices

Any invoice disputes must be submitted in writing within seven (7) business days of the invoice date. Undisputed portions of invoices remain due on the original payment date. Failure to dispute an invoice within this period constitutes acceptance of the charges.

2.5 Taxes

Client is responsible for all applicable sales, use, or other taxes related to services rendered, except for taxes based on the Agency's net income.

3. INTELLECTUAL PROPERTY

3.1 Work for Hire & Ownership

Upon receipt of full payment for all applicable fees, Aeros Media Group LLC assigns to the Client all rights, title, and interest in the final deliverables specifically created for the Client under a given SOW, to the extent such deliverables constitute works made for hire under applicable law.

3.2 Agency Retained Rights

The Agency retains ownership of all pre-existing materials, tools, methodologies, templates, processes, and proprietary systems used in the creation of deliverables. The Agency grants the Client a non-exclusive, royalty-free license to use such pre-existing materials solely as incorporated into the final deliverables.

3.3 Third-Party Assets

Where deliverables incorporate third-party licensed assets (stock photography, fonts, music, etc.), the Client's use of such assets is subject to the applicable third-party license terms. The Agency is not responsible for additional licensing fees required for uses beyond the originally agreed scope.

3.4 AI-Generated Content

Deliverables that incorporate AI-generated content are provided as-is. The Agency makes no representation regarding the copyrightability of AI-generated outputs under applicable law. The Client assumes all risk associated with the use of AI-generated materials and agrees to indemnify the Agency for any claims arising from such use.

3.5 Portfolio Rights

The Agency reserves the right to display and reference work created for the Client as part of its portfolio, case studies, and marketing materials, unless the Client provides written notice requesting confidentiality prior to project commencement.

4. CLIENT RESPONSIBILITIES

4.1 Accurate Information

The Client agrees to provide accurate, complete, and timely information, materials, approvals, and access necessary for the Agency to perform services. Delays caused by the Client's failure to provide required information may result in project timeline adjustments and/or additional fees.

4.2 Client Approvals

The Client is responsible for reviewing and approving all deliverables in a timely manner. Written approval (including email) shall constitute Client's acceptance of the deliverable. The Agency shall not be liable for errors or omissions in approved materials.

4.3 Legal Compliance

The Client represents and warrants that all materials, information, and content provided to the Agency are lawful, do not infringe any third-party rights, and comply with applicable laws and regulations. The Client shall indemnify and hold harmless the Agency from any claims arising from Client-provided materials.

4.4 Account Access

Where the Agency requires access to Client-owned platforms, accounts, or credentials, the Client is responsible for granting appropriate access levels and maintaining the security of shared credentials. The Agency shall use such access solely for the purpose of performing agreed services.

5. DATA SECURITY & CLIENT INFORMATION

5.1 Secure Storage

Aeros Media Group LLC stores all Client information, files, and documents in a secure, encrypted workspace and drive. Access to Client data is restricted to authorized Agency personnel involved in the delivery of the applicable services. The Agency employs industry-standard security measures to protect Client data against unauthorized access, loss, or disclosure.

5.2 Client Responsibility for Provided Data

The Client is responsible for ensuring that any information or materials submitted to the Agency are transmitted through secure channels and that the Client retains independent backups of all materials provided. The Agency is not liable for data loss resulting from circumstances outside of its reasonable control.

5.3 Data Retention

The Agency will retain Client files and data for the duration of the active service relationship and for a reasonable period thereafter. Clients may request deletion of their data in writing following termination of services, subject to any legal or regulatory retention obligations.

6. CONFIDENTIALITY

6.1 Mutual Confidentiality

Each party agrees to keep confidential all proprietary, non-public information disclosed by the other party in connection with the services ("Confidential Information"), and not to disclose such information to any third party without prior written consent, except as required by law.

6.2 Exclusions

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) is required to be disclosed by law or court order.

6.3 Duration

Confidentiality obligations under this section survive for a period of three (3) years following the termination of the applicable service agreement.

7. TERM AND TERMINATION

7.1 Term

These Terms remain in effect for the duration of any active service agreement between the parties and for any period thereafter in which obligations survive termination.

7.2 Termination for Convenience

Either party may terminate an active service agreement upon thirty (30) days prior written notice to the other party, unless a different notice period is specified in the applicable SOW. The Client remains responsible for all fees incurred and non-cancellable commitments made by the Agency on the Client's behalf through the effective date of termination.

7.3 Cancellation of Monthly Services via Client Portal

Clients subscribed to month-to-month services may cancel those services at any time by submitting a cancellation request through their Aeros Media Group client portal. Cancellations must be submitted prior to the next billing cycle to avoid charges for the following month. Cancellation of monthly services does not automatically terminate any separate project-based agreements, retainers, or SOWs that may be active at the time of cancellation. The Agency will confirm receipt of all cancellation requests in writing.

7.4 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within ten (10) business days after receiving written notice of the breach.

7.5 Effect of Termination

Upon termination: (a) all outstanding fees become immediately due; (b) the Agency shall deliver all completed and in-progress work product to the Client, subject to payment of all outstanding amounts; and (c) each party shall return or destroy the other party's Confidential Information.

8. REPRESENTATIONS AND WARRANTIES

8.1 Agency Warranties

The Agency represents and warrants that: (a) it has the right and authority to enter into this Agreement; (b) services will be performed in a professional and workmanlike manner; and (c) to the Agency's knowledge, deliverables created solely by the Agency will not infringe any third-party intellectual property rights.

8.2 Client Warranties

The Client represents and warrants that: (a) it has the right and authority to enter into this Agreement; (b) all materials provided to the Agency are owned by or properly licensed to the Client; and (c) Client's business and the intended use of Agency services comply with applicable laws.

8.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE AGENCY MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE AGENCY DOES NOT GUARANTEE SPECIFIC MARKETING RESULTS, RANKINGS, REVENUE, OR OUTCOMES.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AEROS MEDIA GROUP LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES PROVIDED, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF REVENUE, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGENCY'S TOTAL CUMULATIVE LIABILITY TO CLIENT FOR ANY CLAIMS ARISING FROM OR RELATED TO ANY SERVICE AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO THE AGENCY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. INDEMNIFICATION

The Client agrees to indemnify, defend, and hold harmless Aeros Media Group LLC and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client-provided materials or content; (b) Client's breach of this Agreement; (c) Client's violation of any law or third-party rights; or (d) the use or misuse of deliverables beyond the agreed scope.

11. GOVERNING LAW AND DISPUTE RESOLUTION

11.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

11.2 Dispute Resolution

The parties agree to attempt to resolve any dispute informally by providing written notice and allowing thirty (30) days for good-faith negotiation. If the dispute cannot be resolved informally, the parties agree to submit the matter to binding arbitration administered under the rules of the American Arbitration Association (AAA) in Hillsborough County, Florida.

11.3 Jurisdiction

For any matter not subject to arbitration, the parties irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Hillsborough County, Florida.

11.4 Attorneys' Fees

The prevailing party in any dispute arising from this Agreement shall be entitled to recover reasonable attorneys' fees and costs from the non-prevailing party.

12. GENERAL PROVISIONS

12.1 Entire Agreement

These Terms of Service, together with any applicable SOW or service agreement, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior negotiations, representations, warranties, and understandings.

12.2 Amendments

The Agency reserves the right to update these Terms at any time upon written notice to the Client. Continued engagement following notice of updated Terms constitutes acceptance. SOW-specific terms may only be amended by a written instrument signed by both parties.

12.3 Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12.4 Waiver

Failure by either party to enforce any provision of this Agreement shall not be construed as a waiver of any future enforcement of that or any other provision.

12.5 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including acts of God, natural disasters, pandemics, government actions, or disruptions to internet or telecommunications infrastructure.

12.6 Assignment

The Client may not assign or transfer any rights or obligations under this Agreement without the prior written consent of the Agency. The Agency may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets.

12.7 Notices

All notices under this Agreement shall be in writing and delivered by email (with confirmation of receipt) or certified mail to the contact information provided in the applicable SOW or service agreement.

12.8 Independent Contractors

The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, employment, or fiduciary relationship between the parties.

12.9 Counterparts & Electronic Signatures

This Agreement may be executed in counterparts, each of which shall constitute an original. Electronic signatures shall be deemed valid and legally binding to the same extent as original signatures.

13. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Aeros Media Group LLC
1032 E Brandon Blvd #3790
Brandon, FL 33511
United States of America
Contact: contact portal
Website: www.aerosmediagroup.com

ACKNOWLEDGMENT

By engaging Aeros Media Group LLC for services, the Client acknowledges that they have read, understood, and agree to be bound by these Terms of Service as of the effective date of the applicable service agreement.